Christwill Music Help Desk
  • Home
  • Knowledge Base
  • Support Tickets
  • Shop
  • Performance Resources

Knowledge Base

  • Accompaniment Tracks 7 Articles

    • Who do I contact if I would like to record my performance of your accompaniment tracks on CD for distribution?
    • I sing in a group. Can I buy one copy of the music and make a copy for each of the members in my singing group?
    • Why isn’t the original artist singing in the demonstration?
    • Why doesn’t the music sound exactly the same as the original recording or contain all the original verses?
    • Why are there no lyrics available for an accompaniment track?
    View all
  • Coupons & Discounts 8 Articles

    • I want both a download and hardcopy of the same CD product. Can I bundle those together and just purchase it once?
    • Do I have to buy all downloads or hardcopy to use the ‘Buy 5 Get 1 FREE’ offer?
    • When does the ‘Buy 5 Get 1 FREE’ offer expire?
    • How many free CDs can I get with your ‘Buy 5 Get 1 FREE’ offer?
    • Do you offer free shipping?
    View all
  • Downloads 3 Articles

    • I don’t want to download all the files individually. Can I download them in one zipped file?
    • Can You Reset My Downloads?
    • Trouble Finding Your Downloads on your iPhone?
    View all
  • Orders & Refunds 3 Articles

    • I want both a download and hardcopy of the same CD product. Can I bundle those together and just purchase it once?
    • Delivery Options
    • Warranty & Returns Policy
    View all
  • Policies & Agreements 6 Articles

    • Recording & Leasing Information
    • Performance Rights
    • Download Agreement
    • Order Agreement
    • Privacy Policy
    View all
  • Products 2 Articles

    • The product I want says it’s out of print. How can I get it?
    • A song that I want is not on the website. Can you get it for me?
    View all
  • Shipping 3 Articles

    • Do you offer free shipping?
    • Delivery Options
    • Shipping Policy
    View all
  • Support 5 Articles

    • I’m already a Customer at www.Christwill.com – Should I create a new log in?
    • Navigating Christwill’s New Website
    • I Still Have Downloads on the Previous Website – How Can I Get Those?
    • Can I Get the Items Off of My Wishlist from the Classic Website?
    • Trouble Finding Your Downloads on your iPhone?
    View all
© 2023 ACM Digital, LLC