Here is a great article to help you with your issue.
Can You Reset My Downloads?
Can I Get the Items Off of My Wishlist from the Classic Website?
I Still Have Downloads on the Previous Website – How Can I Get Those?
Navigating Christwill’s New Website
I don’t want to download all the files individually. Can I download them in one zipped file?
I’m already a Customer at www.Christwill.com – Should I create a new log in?